Exploring Work-Related Quality of Life and Individual Performance Across Remote, Hybrid, and On-Site Work Arrangements in Indian IT Sector

Abstract

The COVID-19 pandemic has accelerated the adoption of remote and hybrid work arrangements, particularly in the Indian IT sector. This study explores the relationship between work-related quality of life (WRQoL) and individual work performance (IWP) across remote, hybrid, and on-site work settings, as well as gender differences. A cross-sectional research design was employed, collecting data from 116, IT professionals using the WRQoL scale and the IWP questionnaire. The results showed no significant differences in WRQoL and IWP across work arrangements or gender, suggesting that employees and organizations have adapted well to flexible work settings and that gender stereotypes may be evolving. However, a significant positive correlation was found between most dimensions of WRQoL and IWP, indicating that improvements in employee well-being, job satisfaction, working conditions, and work-life balance can enhance task and contextual performance. Stress at work and counterproductive work behavior showed non-significant negative relationships with other dimensions. Regression analysis revealed that task performance was a significant predictor of WRQoL, accounting for 19% of the variance. The findings support the notion that with appropriate organizational support and gender-neutral policies, a more inclusive and productive workplace can be fostered. The study highlights the importance of addressing employees' needs and well-being to maintain high performance in the context of the evolving digital work landscape.